Refund and Returns Policy
Refund and Returns Policy for IPTV SUB
Introduction
Thank you for choosing IPTV SUB. We are committed to ensuring the satisfaction of our customers. If you’re not entirely satisfied with your purchase, we’re here to help.
Money-Back Guarantee
We offer a 7-day money-back guarantee on our IPTV products. If you are not satisfied with your purchase within 24hours of receipt, you can request a full refund.
3. Eligibility for Returns To be eligible for a return and refund, please ensure the following:
- The request for return is made within 24hours of receipt of the product.
- The IPTV service has not been extensively used.
- You have the original email receipt or proof of purchase.
Process for Returns and Refunds
To initiate a return, please email us at [email protected] with your receipt or proof of purchase. We will guide you through the steps to return the product, if applicable, and process your refund.
Refunds
Upon receiving your request and confirming eligibility, we will process your refund. The refund will be credited to your original method of payment within a certain number of days, depending on your card issuer’s policies.
Shipping Costs
For IPTV products, typically, there are no physical shipments involved. However, if there are any shipping costs associated with the return of physical items, these costs will be the responsibility of the customer and are non-refundable.
Contact Information
For any questions or concerns about our Refund and Returns Policy, please contact us at [email protected].
Non-Returnable Items
Please note that certain types of items are exempt from being returned, such as custom configurations or special orders made to your specifications.
Damaged or Faulty Products
In cases where the product is defective, damaged or if you receive the wrong item, please contact us immediately so we can evaluate the issue and make it right.
Changes to this Policy
IPTV SUB reserves the right to modify this Refund and Returns Policy at any time. We encourage customers to frequently check this policy for any changes.